Train Me (Site Support)

Proper training is one of the most important services an organisation can invest in. Not only does it boost your adoption rates, but it also enables you to effectively and efficiently use your new solution.

With Train Me, we provide you with a thorough understanding of the basics, ensuring that you’ll be able to understand and efficiently use the solution’s most common functions. 

We also introduce intermediate concepts, touching on some of the operations that are less common and/or more complex. 

Finally, we reinforce the topics already covered, to ensure that you are prepared to work independently with the solution.

Please note that our training is scheduled to increment from basic to advanced over three sessions.

Train Me includes 1 hour of service, which can be subdivided into 15-minute increments or used all at once. It covers any software or hardware needs related to installation, configuration, workflow, or customisation.

If you get an error message, or your hardware/software stops working properly, you can contact us to troubleshoot and resolve the issue. You can use this part of the service as much as you need during the year.

Your satisfaction is non-negotiable! If you are not completely satisfied with your overall training experience, let us know within 30 days of the last session, and we’ll make it right by offering you another round of training.

So you have decided on the best solution for your business and now you are looking to kick start the implementation of your new system! So, for more information on our support services, please call on 0121 456 7800. Already know what you want? Simply activate your support from the website by purchasing now.

• Three personalised 1:1 training sessions
• One year of technical product support
• One hour of personalised service
• Includes enterprise solutions (such as Dragon Group)